Our Goal:
To increase our service level to YOU by processing product
returns faster and easier.
Stop the insanity! Our industry presently endures a
confusing, time-consuming maze of rules for returning items.
We have dedicated ourselves to developing a return policy
that works for YOU!
| Stock Items |
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Instant credit! |
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Our improvements will also simplify your paper trail. |
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No handling charges! |
Non-Stock Items |
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Instant credit! |
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Our improvements will also simplify your paper trail. |
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20% handling charge to cover Supplier return charges
and freight. (You will pay no handling if Marks Supply
made the error.) |
Defective Items |
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Instant credit! |
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Our improvements will also simplify your paper trail. |
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Items will be subject to Manufacturer’s inspection.
Hey, remember we are on your side. Should your credit
be refused or reversed due to faulty installation or because
it is not in re-saleable condition, we will provide you
with full documentation from the manufacturer. We will
do everything we can to have your claim to the manufacturer
handled to your satisfaction. |
Please Note:
Of course all products MUST be purchased from Marks Supply
within the last 6 months to be eligible. Let's be reasonable,
why would we take back product you bought from one of our
competitors? All items must be in re-saleable condition
and in their original package. A small re-packaging charge
will be applied to all products that are returned with damaged
or missing cartons. Unfortunately, we cannot give credit for
items deemed non-returnable by the manufacturer.
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